NVX Track – Privacy Policy
At NVX Track, we understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits https://nvxtrack.com (“Our Site”) and we are committed to protecting your personal data.
We will only collect and use personal data in the ways described in this Privacy Policy, and in a manner that complies with our legal obligations and your rights under applicable data protection laws, including the UK General Data Protection Regulation (“UK GDPR”).
Please read this Privacy Policy carefully to ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. If you do not agree with this Policy, you must stop using Our Site immediately.
1. Definitions and Interpretation
In this Privacy Policy, the following terms shall have the following meanings:
Cookie – a small text file placed on your device by Our Site when you visit certain areas or use certain features. Details of the Cookies we use are set out in section 13.
Personal Data – any data relating to an identifiable individual who can be identified directly or indirectly from that data. This includes data you provide to us via Our Site. This definition incorporates the meanings set out in the UK GDPR.
We / Us / Our – NVX Track, operated by NVX Performance Ltd (or the relevant trading entity), registered in England and Wales.
2. Information About Us
2.1 We own and operate this Site: https://nvxtrack.com
2.2 For any data protection or privacy-related enquiries, you can contact us at: privacy@nvxtrack.com
2.3 Business address details can be provided on request.
3. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site and NVX Track services.
Our Site may contain links to third-party websites. We do not control how those websites collect or use your data and we recommend that you review their privacy policies before submitting any personal information.
4. Your Rights
Under the UK GDPR, you have the following rights:
4.1 The right to be informed about how your personal data is used.
4.2 The right to access the personal data we hold about you.
4.3 The right to rectification of inaccurate or incomplete data.
4.4 The right to erasure (“the right to be forgotten”).
4.5 The right to restrict processing of your data.
4.6 The right to data portability.
4.7 The right to object to certain uses of your data.
4.8 Rights relating to automated decision-making and profiling.
If you have a concern about how we handle your data, please contact us first and we will do our best to resolve the issue. You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).
5. What Data Do We Collect?
Depending on how you use Our Site and services, we may collect:
5.1 Personal information, including:
- Name
- Address
- Email address
- Telephone number
- Postcode and general location
- Preferences and interests
5.2 Technical data, including:
- IP address
- Browser type and version
- Operating system
5.3 Transaction data relating to purchases or subscriptions.
5.4 Communications data, including emails, messages, or recorded phone calls.
5.5 Vehicle Geolocation Data
If you subscribe to NVX Track vehicle tracking services, we may collect geolocation data, including:
- Real-time vehicle location
- Historical journey data (routes, times, directions)
- System status and subscription activity
Geolocation data is essential to the delivery of our tracking services. If tracking is disabled or Privacy Mode is enabled, location data will not be recorded.
6. How Do We Use Your Data?
6.1 We process and store your data securely and only for as long as necessary.
6.2 We may use your personal data for the following purposes:
- Providing and managing access to Our Site
- Delivering NVX Track services
- Managing subscriptions and accounts
- Responding to enquiries
- Improving our website and user experience
- Sending service-related or opted-in marketing communications
6.3 Marketing communications will only be sent where you have consented or where permitted by law. You can opt out at any time.
6.4 We do not keep personal data longer than necessary for its original purpose.
6.5 For tracking subscribers, geolocation data from the most recent 30 days may be accessible through your account. Older data may be archived and provided upon written request.
7. How Do We Store Your Data?
We use appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, or disclosure.
8. Do We Share Your Data?
8.1 We never sell your personal data.
8.2 We may share anonymised statistical data with partners or service providers.
8.3 We may disclose personal data where legally required, including for law enforcement or regulatory purposes.
9. Business Transfers
If NVX Track undergoes a sale, merger, or restructuring, relevant personal data may be transferred as part of that process. Any new owner will be bound by this Privacy Policy.
10. Controlling Your Data
You may:
- Opt out of marketing communications
- Request data access, correction, or deletion
- Restrict certain processing activities
You may also register with preference services such as TPS, CTPS, or MPS in the UK.
11. Withholding Information & Cookies
Some areas of Our Site can be used without submitting personal data. However, certain features may require data collection.
You can control Cookies through your browser settings. Disabling Cookies may affect site functionality.
12. Accessing Your Data
You may request a copy of your personal data at any time. Please contact us using the details in section 14.
13. Cookies
13.1 Our Site uses first-party Cookies to improve performance and user experience.
13.2 You will be asked to consent to Cookies upon visiting Our Site.
13.3 Some Cookies are strictly necessary for site functionality.
13.4 We use Google Analytics to collect anonymised usage data to improve our services. Google’s privacy policy is available here: https://www.google.com/policies/privacy/
14. Contacting Us
If you have any questions about this Privacy Policy or your data, please contact: privacy@nvxtrack.com
Website: https://nvxtrack.com
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will apply from the date of publication. Continued use of Our Site indicates acceptance of the updated Policy.